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04/01/2013
Schedule
The OSAP 2025 Annual Conference Schedule
Check out this year's schedule below:
Prepare to immerse yourself in an educational experience designed to engage your mind and transform the way you look at your organization. Great education is our aim at the annual conference, and we’re aiming higher than ever to get you where you need to be—now and for the future.
*Schedule Subject to Change
| Wednesday, July 23, 2025 | |
| 1:30 P.M. - 2:30 P.M. | Exhibitor Showcase Opens! |
| 2:30 P.M. - 4:00 P.M. |
Opening Keynote |
| 4:15 P.M. - 5:15 P.M. | Concurrent Session 1 Find Your Punchline: Turn Setbacks Into Setups Like A Comedian - David Horning, Water Cooler Comedy |
| Concurrent Session 2 Experience Matters More Than Service - Diane Helbig, Helbig Enterprises |
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| Concurrent Session 3 The Business of Travel: The Future of Ohio Tourism - Melinda Huntley, Ohio Travel Association |
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| 5:15 P.M. - 6:00 P.M. | Evening Exhibit Break Enjoy visiting our conference exhibits and meeting sponsors |
| 6:00 P.M. - 8:00 P.M. |
OSAP Board Chair's Reception
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| Thursday, July 24, 2025 | |
| 7:00 A.M. - 8:30 A.M. | Breakfast Complimentary for guests at the Hilton Toledo Downtown |
| 8:30 A.M. - 9:45 A.M. | General Session Stop Chasing Happiness - Greg Kettner, WorkHappy |
| 9:50 A.M. - 10:40 A.M. | Exhibitor Showcase Break |
| 10:45 A.M. - 11:45 A.M. | Concurrent Session 4 DIY SEO: How to Check Your Website’s Performance for Free - Shawna Burger, Burgie MediaFusion |
| Concurrent Session 5 Navigating stakeholder engagement with a smile! - Tadarrelle Lett, Kent State University |
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| Concurrent Session 6 Breaking Through the Concrete: Inspiring Excellence in Life and Leadership - Jacob Mauch, Hyatt Regency Columbus |
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| 11:45 A.M. - 1:10 P.M. | The OSAP Foundation Lunch Sponsored by the Foundation & the Host of the 2026 Annual Conference |
| 1:15 P.M. - 2:15 PM | Concurrent Session 7 Cybersecurity Simplified: Finally Understanding The Complex - Steve Naughton, Summit Pines Co. |
| Concurrent Session 8 Risky Business: Tips and Best Practices for Avoiding Legal Risks in Contracting, Employment, and More - David Scott & Daphne Kackloudis, Brennan Manna Diamond |
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| Concurrent Session 9 Strategies for Dealing with Accounting and Finance Uncertainties - Michael Borowitz, CPA, CAE, Clark Schaefer Hackett |
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| 2:30 P.M. - 3:30 P.M. | Concurrent Session 10 From Decline to Growth: Reinventing Membership with the Freemium Model - Debbie Segor, CAE, & Patricia White, The American Society for Nondestructive Testing |
| Concurrent Session 11 Strategic Board Leadership: Elevating Governance for Impact - Donna Oser, CAE, Michigan Society of Association Executives |
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| Concurrent Session 12 Creating and Managing Online Learning With AI: What Works, What Doesn’t, and How to Get Started - Natalie Taylor Hart, eLearning Doc |
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3:45 P.M. - 5:00 PM |
General Session |
| 5:00 P.M. - 5:30 PM | Exhibitor Showcase Reception |
| 6:00 P.M. - 9:00 PM | Depart for Toledo Zoo Presented by CVB Host Destination Toledo |
| Friday, July 25, 2025 | |
| 7:30 A.M. - 8:30 A.M. | Exposition Morning Coffee Break |
| 8:30 A.M. - 9:30 A.M. |
Concurrent Session 13 Joy Jolt: Energize Your Association’s Culture with Purpose, Loyalty, and Gratitude - Kathy Parry, CSP Corporate Energy Expert |
| Concurrent Session 14 Bold Balance: Escape the 100 Percent Perfectionist Trap and Beat Burnout - Katie Virtue, Festive Road |
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| Concurrent Session 15 Beyond the Live Event: How Associations Can Transform Webinars into Lasting Learning Resources - Emma Thompson, PhD, D2L |
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9:30 A.M. - 10:30 A.M. |
Exhibitor Conference Brunch |
| 10:30 A.M. - 12:15 P.M. |
Closing Keynote Session Pieces of Success: Exploring Life One Piece at a Time - Ruth M. Bowdish, MS, LICDC, CEAP, SAP, OnDemand Occupational Medicine |
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